Balancing the Books: Finance for Managers (15 CPDUs, 3 CEUs) This course will present an overview of the accounting process to gain an understanding of how costs and revenues are determined, processed, and reported. This is done in a context of using the information to make managerial decisions that will have a financial impact. You will learn:
- How to read basic financial statements
- The basics of cost behavior and its impact on cost management
- The cost flow verses cash flow process
- The impact of leadership decisions on financial statements
Building Effective Communication Skills (15 CPDUs, 3 CEUs) These sessions examine communication processes and practices and stress the importance of taking responsibility for your communication activities. Specific topics include perception, communication process, listening skills, and communication rules. The student will learn: - How one's self-concept influences communications - The importance of feedback - How only "I" am responsible for effective communication - The importance of good listening - Why managers should welcome disagreement - How to read nonverbal communication
Conflict Resolution & Negotiation (15 CPDUs, 3 CEUs) The challenge of conflict is less how to eliminate it and more how to manage it in a way that leads to improved performance and effective working relationships. The student in this course will learn: - To distinguish positive conflict from negative conflict - Causes and symptoms of conflict - Conflict management styles - How to achieve win-win from conflict - How to look beyond conflict to correct the problem
Diversity in our Schools & Communities (15 CPDUs, 3 CEUs) This training focuses on understanding how prejudice and discrimination can be manifested in the workplace and will help the student become aware of multi-cultural differences to bring about acceptance of each individual as unique. In this course you will learn:
- To become aware of prejudicial thinking
- To explore some cultural differences
- To recognize and use diversity in strengthening the organization
Effective Decision Making & Problem Solving (CPDUs, CEUs) Provides a seven-step process for solving problems, making decisions, and effectively implementing solutions. Skills learned include how to: - Foundations and Models for Decision Making - Identify a problem situation - Distinguish between problem and cause - Develop creative solutions - Implement a decision once it is made - Effectively follow-through - Creativity & Innovation in Problem Solving
Effective Meeting Management (10 CPDUs, 2 CEUs) Examines different types of meetings (informational, problem solving, staff, planning, review, and townhall) and appropriate formats for each. Particular emphasis is placed on how to conduct effective team meetings, and how to avoid the things that lead to bad meetings. You will learn: - How to lead a meeting - How to assure participation in a team meeting - The importance of meeting notes and how to take them - Nominal group technique
Human Performance Improvement (15 CPDUs, 3CEUs) This course provides skills for dealing effectively with employee issues of attendance, tardiness, quality of work, and other aspects of job performance. Techniques for discussing performance with employees and counseling them on work-related issues will be covered. Participants can expect to learn: - Tips on setting employee job expectations - The importance of the supervisor-employee relationship - Managing the Performance Appraisal process and how to do one - Skills for discussing performance problems with employees - Fundamentals of progressive discipline - The importance of documentation
Human Relations for Teachers (15 CPDUs, 3 CEUs) The focus of these sessions will be on the improvement of interpersonal skills through studying several distinct personalities that are common in the workplace. By developing a better understanding of ourselves and those with whom we work, we become more effective by anticipating how people will react to our initiatives and by knowing how to respond to them. Students will learn: - How to recognize different personality characteristics - How to deal with people more effectively - How to be less surprised by what others do - More about themselves and their own personality
Interviewing Skills & Techniques (15 CPDUs, 3 CEUs) This session will present the skills needed to assess candidates, appraise performance, gather information, counsel employees, and discipline employees. Special emphasis will be placed on equal employment opportunity law. Students will lean how to: - Avoid doing most of the talking - Ask questions - Listen while thinking about your next question - Prepare for the interview - Take notes
Legal Aspects of Supervision (15 CPDUs, 3 CEUs) Covers federal and state anti-discrimination laws, the discipline and discharge of employees, and the exposure liability of employers and supervisors for unlawful acts. Participants will learn:
- How federal and state courts are structured
- How to avoid unlawful acts
- How to handle a discipline situation
- What’s important in documentation - How to reduce employers' exposure to risks
Managing Multiple Projects (15 CPDUs, 3 CEUs) Basic planning and execution skills properly applied can make the difference between success and failure of a project. Using project management tools and techniques can assure that projects hit the target date, meet cost goals, and satisfy your customer. This seminar begins by showing you how to break a project down into manageable steps. It teaches you how to coordinate people and resources to make things happen and will help you chart a course through the four phases of a project's life cycle.
- Conceiving and defining the project
- Planning your attack
- Implementing the plan
- Completing and evaluating the project
Motivating Your Staff/Team to Succeed (15 CPDUs, 3 CEUs)Leadership and Motivation exmines and explores significant concepts of motivation and leadership. The importance of matching leadership style with employees, task complexity and the operating environment will be discussed. Students will learn: - Principles of motivation and work - Motivating factors in work environments - Demotivating factors in work environments - Dynamics of leadership - How to assess the situation to determine the appropriate leadership style
Organizational Leadership for Schools – Five Part Series
(C-LEAD Certificate in School Leadership and Administration)
(15 CPDUs, 3 CEUs per session)
Students will leave this session with an understanding of basic leadership principles and what top management expects from their managers, staff, and supervisors. This training begins with a panel presentation/discussion by several area CEOs and top managers and then moves into an examination of several leadership principles essential to good supervision and leadership. The participant will learn:
Part I Schools as Educational & Community Organizations
Part II Identifying & Developing Leaders
Part III Communicating with & Motivating your Staff to succeed
Part IV Diversity & Cultural Understanding
Part V Building Effective Teams
Organizational Leadership for Sports – Five Part Series
(C-LEAD Certificate in Sports Leadership and Management)
(18 CPDUs, 3 CEUs per session ) Students will leave this session with an understanding of basic leadership principles and what top management expects from their managers, staff, and supervisors. This training begins with a panel presentation/discussion by several area CEOs and top managers and then moves into an examination of several leadership principles essential to good supervision and leadership. The participant will learn:
Part I Understanding the business and globalization of sports
Part II Risk Management & Legal Issues in sports
Part III Sports Information & The Media
Part IV Financing Sports Teams
Part V Marketing & Promoting your Sports Teams
Part VI School & Community Development through Sports
Program Evaluation & Assessment:
(CPDU, CEUs)
This session for educational leaders is based on Fitzpatrick, Sanders, & Worthen's work Program Evaluation: Alternative Approaches and Guidelines. Participants will determine and discuss strategic approaches to assessing and evaluating educational, youth, and community development programs. Additional topics will include: (1) Aligning evaluation to the vision and mission, 2) determining the 'right' evaluation system for your program, 3) determining the efficient use of human and material resources through effective evaluation, 4) the required skills/competencies for assessment balance and quality.
Sexual Harassment Identification (10 CPDUs, 2 CEUs) Sexual harassment identification is for supervisors, managers, or anyone who is interested in what constitutes this behavior so that they will be able to take the appropriate actions to eliminate problems before they start. Participants will learn: - How to identify sexual harassment behavior - How to prevent and handle situations before it’s too late
Stress Management & Control (15 CPDUs, 3 CEUs) This session looks at major causes of stress and various techniques to successfully manage stress. You will learn: - Personality and stress - Sources of stress at work - Ways to cope with stress at work - Stress management techniques
Teams & Teambuilding (15 CPDUs, 3 CEUs) We discover that there are many views of what a team is and what constitutes "teamwork" in an organization. An emphasis is placed on how to develop successful teams and some of the pitfalls of a team initiative. Students will learn: - The essential components of a team environment - The supervisor's/manager's role on the team - How team fits into the ongoing effort to improve organization performance
Time Management (10 CPDUs, 2 CEUs) Increasing pressures on time require improved daily planning and prioritizing activities to achieve more of the important activities and avoid the trivial ones. You will learn how to: - Use a daily planner - Utilize long term goals in time management - Prioritize the daily to-do list - Do different things to get more done - Avoid procrastination
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